Services / Reputation Management

The reputation you deserve.

Review generation, monitoring, and response that keep your brand's public rating high and its story accurate.

How it works ↓
Reputation Management
Tracking
4.6avg rating↑ 0.4
Across all sourcesTrending up
What's included
Reputation audit

Where you stand across every platform.

Review generation

More of the reviews you've earned.

Monitoring & alerts

Nothing about you goes unseen.

Response management

Timely, on-brand replies.

Listings & profile accuracy

Consistent facts everywhere.

Reporting you can read

Rating, volume, and sentiment.

Why Orchai

A specialist team, run like a department.

A senior strategist owns the outcome

A human specialist is accountable for results, not a rotating queue of tickets.

Specialist depth, without the headcount

A full team of specialists on your channel, at a fraction of the cost of hiring one.

One system, every channel

Run this service alone, or let it share data and hand off cleanly to the rest of the program.

Scoped, measured, month-to-month

Tied to metrics that map to revenue, with the freedom to scale up as the work earns it.

How it works

Inside the Reputation Management engine.

Your review and mention signals feed one engine, run by specialist agents under a senior strategist and bounded by guardrails. It turns them into a reputation that holds up.

Signals in
Reviews across platforms
Brand mentions & sentiment
Listing & profile data
Customer feedback
Competitor reputation
Senior strategist, sets targets, owns outcome
Reputation Management agents
Running
Review solicitation
Monitoring & alerting
Response drafting
Listing correction
BRAND VOICE · YOUR APPROVAL
What ships
New reviews generated
Drafted responses
Corrected listings
Sentiment alerts
A monthly report you can read
Getting started

From first call to first shipped work, in four weeks.

01Week one

Connect and verify

Your platforms connect through structured integrations. Nothing migrates and no passwords change hands. We verify every source before it is trusted.

Your time: about two hours
02Week two

Set the limits

Targets, caps, approved channels, brand rules, and where the autonomy line sits for each tier. This is the conversation that governs everything after it.

Your time: one working session
03Week three

Baseline and plan

The graph is built, your real numbers are established, and your strategist brings a ranked plan with the reasoning attached rather than a template.

Your time: one review
04Week four

First work ships

Approved work goes live, the queue starts filling with real proposals, and the weekly account begins. From here it compounds.

Your time: minutes a day
Questions worth asking

If you're weighing it,
we've already thought it through.

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See how your brand looks in public.