How it works

One conductor.
An entire department working below.

Your channels connect through structured, permissioned integrations into one client intelligence graph. Role scoped agent teams plan and execute from that shared state, directed by your human strategist, bounded by guardrails you set, and audited on every action.

01 · The architecture

Orchestration is the product. Here is the machine.

Six layers, top to bottom. Select one to see what it holds, who can touch it, and what it refuses to do.

Layer 01 · InputsStreaming

Your data, not a questionnaire.

Nothing here is self reported. Every input is a live connection to a system you already run, so the engine works from what happened rather than what someone remembered to tell it.

Paid media
Spend, bids, placements, and results from every platform you buy on.
Analytics & site
Sessions, conversions, and the search terms people actually used.
CRM & pipeline
Leads, stages, and closed revenue, so the engine optimizes to money.
Operational systems
Inventory feeds, dispatch boards, ticketing, whatever your category runs on.
What this layer refuses to do

It will not accept a pasted spreadsheet as truth. If a source cannot be connected and verified, it is labelled unverified and never used to justify a spend decision.

02 · The roster

Eight teams. Each one declares what it can do without you.

Select a team to see the three lists that define it: what it watches, what it acts on alone, and what it has to bring you. Nothing outside these lists is possible for that team.

Search

Paid search and shopping4 specialists
Watches
  • Cost per qualified lead by campaign
  • Search term drift and new queries
  • Competitor auction pressure
  • Landing page conversion rate
Acts alone on
  • Bid adjustments inside your caps
  • Negative keyword additions
  • Budget pacing between ad groups
  • Pausing terms above target cost
Must ask you for
  • Any monthly budget change
  • New campaign launches
  • Landing page or offer changes
  • Bidding to a new target cost
03 · The autonomy contract

Three tiers. You decide where the line sits, in writing, before anything runs.

ARuns on its own
No approval needed

Reversible, inside your caps.

Small, continuous, and undoable. These run unattended because waiting on a human costs more than the decision is worth, and because none of them can move you outside a limit you already set.

For example
  • Bid adjustments inside the cap
  • Negative keywords and exclusions
  • Pacing between ad groups or placements
  • Retiring a fatigued asset
  • Blocking a low quality placement
BQueued for you
Waits for your yes

Real money, or a customer sees it.

Anything that moves budget between channels, changes what a customer sees, or commits your brand publicly comes to your queue with the reasoning, the exact dollars, and the projected result attached.

For example
  • Budget moved between channels
  • New creative or copy going live
  • A new campaign launch
  • Any public reply in your name
  • Bidding to a new target cost
CNever unattended
Human only, always

Structural, or hard to undo.

These never execute without a human, no matter how confident the system is or how well it has performed. Delegation is not available at this tier, and that is a deliberate limit rather than a setting we have not built yet.

For example
  • Monthly budget changes
  • Offers, pricing, and discounts
  • Positioning and brand system changes
  • Metric or attribution definitions
  • Adding a new data source to the graph
Move the line any time, in either direction ⇄
04 · Twenty four hours

A day on the floor. Most of it while you sleep.

Step along the day. Every moment is tagged with who acted and whether it needed you.

ANAnomaly watchAnalytics · Tier ARan on its own

A tracking break is caught six hours before your team logs in.

Conversion volume on one property fell to zero at 1:52 am while sessions held steady, which is the signature of a broken tag rather than a demand drop. Reporting for that property was flagged as unreliable so no agent would optimize against bad numbers, and the fix was queued for the morning.

Detected in
18 minutes
Action taken
Reporting quarantined
Needed you
No
Logged with it
  • The signal that triggered it
  • Which properties were quarantined
  • Which agents were told to stand down
  • The fix drafted for morning review

Every entry is yours to read, export, or challenge, for as long as you are a client.

05 · When something goes wrong

A circuit breaker means nothing until you watch one fire.

Pick a failure. Here is the exact chain, in order, with who was told and when.

Trigger

Cost per lead crosses the ceiling on your target

Breaker
IF CPA > ceiling THEN throttle
01
T plus 0
Breach detected

The graph holds one definition of a lead, so the breach is measured against real leads rather than platform conversions.

02
T PLUS 40 SECONDS
Spend throttled

The breaker fires before any further spend clears. The campaign is held rather than left running while someone looks into it.

03
T PLUS 1 MINUTE
Both sides notified

You and your strategist get the same notice at the same time, with the threshold, the breach value, and the campaign named.

04
Same day
A human decides what next

Your strategist brings a diagnosis and a recommendation. Restarting the campaign is not something the system can do for itself.

Outcome

Spend stops in under a minute, you find out from us rather than from your own reporting a week later, and nothing restarts until a person decides it should.

06 · Security and auditability

Your data stays yours, and the record of what we did to it cannot be edited by anyone.

Orchai runs on Google Cloud. Your account is isolated, every action is written to an append only log, and neither your strategist nor our engineers can rewrite history after the fact.

Where it runs

Google Cloud, with your account isolated.

4 controls
Who can reach it

Scoped to a role and a reason, for people and agents alike.

4 access rules
The log cannot be rewritten

Written once, append only, with no edit or delete path.

4 log properties
What we never do with it

Used to run your account, and nothing else.

4 commitments
Your rights, in writing
Export any time
Read every decision
Challenge any entry
Leave with your data
Know the subprocessors
Explore More
07 · Your desk

Every decision that needs you, in one place.

Specialists handle the routine on their own. Anything that moves real budget or touches a customer comes here with the reasoning attached. Try it.

Needs your sign off3 pending
MK
Marcus KlineCrown Auto · TallahasseeTier B

Move $800 from display to search before the co-op window closes. Projected six to nine more leads a week, at 91% confidence.

SM
Sasha MorettiCrown Auto · all storesTier B

Add $5,000 to the top performing reels set, with new creative already through brand review and ready to launch.

FC
Felix CarrCrown Auto · JacksonvilleTier B

Publish three new vehicle ad variants, replacing two assets running under target click through.

08 · Getting started

From first call to first shipped work, in four weeks.

01Week one

Connect and verify

Your platforms connect through structured integrations. Nothing migrates and no passwords change hands. We verify every source before it is trusted.

Your time: about two hours
02Week two

Set the limits

Targets, caps, approved channels, brand rules, and where the autonomy line sits for each tier. This is the conversation that governs everything after it.

Your time: one working session
03Week three

Baseline and plan

The graph is built, your real numbers are established, and your strategist brings a ranked plan with the reasoning attached rather than a template.

Your time: one review
04Week four

First work ships

Approved work goes live, the queue starts filling with real proposals, and the weekly account begins. From here it compounds.

Your time: minutes a day
Questions worth asking

If you are going to trust it with budget, interrogate it first.

Put the team to work.

Book a performance audit. We will show you the guardrails, the roster, and the first three moves on your own account before you commit to anything.

orchai

Orchai. Your team, amplified. Great marketing should not be a privilege of scale.

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